Pipeline

The pipeline is the heart of Tourbox — it tracks every customer journey from initial enquiry through to a confirmed and authorised booking.

Sections

• Enquiries — Managing incoming leads and qualifying them
• Enquiry to Booking Flow — Visual guide to the full status lifecycle
• Bookings — Managing active bookings and their statuses
• Itineraries — Building day-by-day trip plans
• Passengers — Managing travellers on a booking
• Customers — Your customer directory and profiles