Introduction

Tourbox is a tour operations management platform that helps you manage the complete journey from initial customer enquiry through to confirmed and authorised bookings.

Key Concepts

• Enquiries - Incoming leads from potential customers via web forms, email, phone, or manual entry
• Bookings - Active trips being planned and managed, from initial quoting through to final authorisation
• Customers - Your customer database, linked to enquiries and bookings
• Itineraries - Day-by-day trip plans attached to bookings

Getting Help

If you need assistance, contact your organisation administrator or reach out to Tourbox support.